Professionally Manage Facilities

• Discover and record all the issues in your facility by allowing personnel to enter and manage their own trouble tickets.
• Manage IT issues from training to hardware problems by assigning priority and completing the most critical issues first.
• Maintain detailed logs on computer inventory with aging,  replacement planning, and software inventories.
• Alert key managers when software inventory changes on any workstation in your facility.
• Track purchasing efforts vs. inventory needs.
• Document training requirements and completion records.
• Measure the effectiveness of maintenance efforts against time to completion, cost, and other parameters.
• Easily use reporting with graphics to show all aspects of issue resolution.
• Monitor critical systems within your facility with email alerts.

The installation of a small server in your facility and implementation of tracking software makes professional management simple.

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	Display trouble ticket summaries in many different formats.
	Inventory Summary shows all workstations and servers with regular updates.
	Workstation information displays all hardware connected to the system.
	Software inventory displays all installed software with regular updates connected to email alerts.
	Reporting is extensive with graphics, an excellent evaluation tool.

Miner Miracles LTD can install your tracking system, set up and train users and monitor the system  for availability.

One single source for all your facility management needs. Contact us today.