Remote Equipment Installation You have the option to install all equipment at your site or allow us to provide the same services on a remote basis with no equipment installed at your site. For remote installation, all equipment with software is installed in our rack enclosures at our network head end. Using VPN technology, a connection is established with your network that allows our equipment to function as though it were installed in your facility. Little or no equipment is installed in your facility. This option is ideal for facilities with limited IT staff and reliable internet connectivity. We can produce the best in systems support, regulatory compliance and disaster recovery while you use your application from any computer connected to the Internet. Installation at our network head end includes, for example: HIPAA and DICOM Compliance Double Layer Access Security Locked Rack Enclosures Locked Server Access Professional Disaster Recovery, Including Daily Tape Backups Off-Site Backup Storage Annual Copy of Backup Tapes Sent to You OC3 Internet Connectivity High-speed Cisco VPN Access One-way Communication for Data Transfer Firewall, Router, Switch Power Conditioning and Backup Power Air Filtration, Temperature and Humidity Control Cabling, Keyboards, Mouse, Monitors Manpower for Regular Maintenance Tasks 24/7 Availability Monitoring Factory software support with upgrades. 24/7 help desk user support. OEM hardware limited warranties with on-site service. Local Installation includes: Assistance in VPN set-up and testing by your IT contractors. Assistance in set-up for your modalities for DICOM study transmission. User training, both local and remote. 24/7 help desk user support.